How do I find a dealer to purchase your rescue products?
In the main menu, click on Dealers to see a map and a list of all our registered dealers. If none are listed for your country, please contact us directly and we will be happy to assist you.
What is the ISO:9001 certification?
Traverse Rescue LLC has been ISO 9001 recertified until 2018. The Company was independently audited and certified to be in conformance with ISO 9001 meaning that all formalized business processes being applied meet the regulatory requirements in a manner to effectively benefit our customers.
What are cookies and why do I need them turned on?
When you view one of our Web sites, we may store some information on your computer. This information will be in the form of a "Cookie" or similar file and can help us in many ways. For example, Cookies allow us to correctly add products to the shopping cart when you are shopping with us. With most Internet Browsers, you can erase Cookies from your computer hard drive, block all Cookies or receive a warning before a Cookie is stored. Please refer to your Browser instructions or help screen to learn more about these functions.
While we can keep track of your name and address for future product purchases, you will need to provide your credit card number each time you order. Only authorized employees have access to stored information. We safeguard information according to established security standards and procedures, and we continually assess new technology for protecting information. When you shop with us, you can be assured that your shopping experience is 100% secure. This means you pay nothing if unauthorized charges are made to your credit card as a result of shopping at our website. You are one of thousands of customers who visit our website and who shop with us securely.