All returned merchandise must be accompanied by a Return Merchandise Authorization number (RMA). Please contact us for the RMA number at This email address is being protected from spambots. You need JavaScript enabled to view it. within 30 days of receipt of goods. All returned merchandise must be in good and saleable condition. A 20% restocking charges will apply to all returns. Customer is responsible for shipping charges on all returned goods.



  • Traverse Rescue
  • 2715 Bristol Circle #2
  • Oakville, ON
  • L6H 6X5
  • Canada